If after following the suggestions above, you continue to experience any issue(s), please contact Roblox Customer Support and provide the following details: For help with this, click here.Īlways ensure that all programs are closed on your computer before installing or updating Roblox. To potentially fix this on a Mac, please reinstall. Roblox Client will install on 10.10 (Yosemite) and higher whereas the Roblox Studio will install on Mac OS 10.11 (El Capitan) and above.
Make sure "Set Time Automatically" is turned on and you have selected the correct time zone. Here you should be able to synchronize your time and date with an internet server. Right click on the windows clock in the lower right corner. Here's how to do this: Windows 8 or earlier While this can be done manually, you can also set it to automatically update with a server, thus making sure it doesn't slip behind and start causing issues again. If this is the cause, simply correcting everything should remedy the situation. 
It may sound strange, but various problems can actually be caused by your Windows system clock being set to the wrong time or date.
Make sure "Use Setup Script" and "Use a Proxy Server" are set to off. Type "proxy" and "Change Proxy Settings" will show up, click on it. Alternatively, if Cortana's "Ask Me Anything" bar is available in your task bar, you can just click that Press Windows Key + S on your keyboard. Type "proxy" and "Configure Proxy Server" will show up, click on it. Go to the tiled start screen by clicking the lower left-corner of your screen. Click LAN Settings and unclick all the check marks in that tab. Search "proxy" and "Configure Proxy Server" will show up, click on it. Please follow these steps: Windows 7 or Earlier If the above steps did not solve your Roblox Studio problem, it is possible that you may need to make sure that your computer isn't trying to connect through a proxy server. Sometimes this may be all that is needed to solve Roblox or Roblox Studio related problems. If one solution doesn't work, move on to the next! Rebootįirst reboot your computer and try to play. 
Please try each step below, one at a time, in order.
Other: If you're experiencing a different issue with Studio, the steps below may also help to resolve it. These steps may help some non-Studio related issues such as entering an experience as a Guest even when you are logged in. 
Roblox Studio tells you to log in even though you already are.You are having difficulties publishing to Roblox.Sections of Studio are blank that should not be.You try to edit a place only to have it load an empty skybox or something called Place1.You try to log into Roblox Studio but can't.The following article will suggest a few methods that have proven effective at fixing the following issues:
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